Privacy Policy

1. Who We Are

WorldWithWeb is an IT training institute and digital solutions company based in Ludhiana, Punjab, India. We operate the website https://www.worldwithweb.com and related services including training programs, web development, digital marketing, and AI automation solutions.

2. Information We Collect

a) Information You Provide Directly

When you fill out our contact or enquiry form, we collect:

• Full name
• Email address
• Phone number
• Area of interest (training program, service, etc.)
• Any message or additional details you provide

b) Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent, and referral source
• UTM parameters (campaign source, medium, and campaign name) used to track how you found us

c) Cookies and Tracking Technologies

We use cookies and similar technologies including:

• Meta Pixel (Facebook Pixel) — to measure the effectiveness of our advertising on Meta platforms (Facebook, Instagram), track conversions from ads, and build audiences for future ad targeting
• Google Analytics — to understand website usage patterns and improve our content and services
• Essential cookies — required for basic website functionality

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our training programs and services
• Send follow-up communications via email and/or WhatsApp regarding your enquiry
• Share relevant updates about new batches, courses, career opportunities, and events
• Improve our website, services, and advertising campaigns
• Measure and analyze the performance of our marketing efforts
• Comply with legal obligations

4. How We Store Your Data

Your enquiry is stored in our database (Supabase, an access-controlled cloud database) and copied to a Google Sheet that our counsellors use to call you back. We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of electronic storage is 100% secure.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with the following third-party service providers who assist us in operating our business:

• Supabase — the database where enquiries are stored
• Google (Sheets, Gmail, Analytics, Ads) — for data storage, email communication, website analytics and measuring our advertising
• Resend — for sending the confirmation email after you enquire
• Meta Platforms (Facebook, Instagram) — for advertising, audience targeting, and conversion tracking
• WhatsApp — for sending follow-up messages, course updates, and group communications

These third parties process data in accordance with their own privacy policies. We encourage you to review their policies.

6. WhatsApp Communications

Submitting an enquiry form asks us to call or email you back. We message you on WhatsApp only if you tick the optional box for it on the form. There are two separate boxes, and both start unticked:

• Enquiry follow-up — messages about the enquiry you just made
• Updates and offers — information about new courses, batches, events and offers

We keep a record of what you agreed to, the exact wording you saw, and when. You can withdraw either permission at any time by replying STOP to any WhatsApp message from us or by emailing worldwithwebludhiana@gmail.com. We then stop messaging you on WhatsApp.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data
• Opt out — unsubscribe from marketing emails or WhatsApp messages at any time

To exercise any of these rights, contact us at worldwithwebludhiana@gmail.com or call +91 98726 06864.

8. Children's Privacy

We offer coding programs for children. Enquiries for minors must be submitted by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• WorldWithWeb
• SCO 1&2 Feroze Gandhi Market, Ludhiana, Punjab — 141001
• Email: worldwithwebludhiana@gmail.com
• Phone: +91 98726 06864